BMW SME REPAIR RESET & CRASH RESET SERVICE
Specialist reset service for BMW SME (Battery Energy Control Unit) modules from i3, i4, i7, iX, and iX3 models.
Our service restores your SME to pre-accident condition — ideal after crash data storage or module replacement. With Pelican Diagnostics, you get a trusted partner for fast turnaround, OEM-quality repair, and reliable reset services.
Why Choose Pelican Diagnostics for Your BMW SME Reset?
Fast 24-Hour Turnaround – Send it today; we repair, reset, and return it the next working day.
Crash Data Unlock – Clears crash/impact lockouts to restore full battery management control.
Full Compatibility – From i3 to iX, your SME returns plug & play or ready for programming.
Risk-Free Service – If your module isn’t repairable, we return it free of charge.
BMW SME 21F37E Fault Repair Service
Common fault codes we repair include:
21F37E – Impact detection: Crash detected due to ACSM signal
21F44F – High-voltage battery unit, SME: Pyrofuse ignited or faulty actuation
3B001A – High-voltage battery unit: Multiple faults, high-voltage system cannot be activated
3B0044 – SME: Internal control unit fault
Our reset service unlocks your SME after an accident or crash event, making it plug & play ready with no programming required.
Crash Data Reset Service Includes:
Hardware repair with replacement of all pyrofuses
Crash data cleared from control module
Module tested and returned by next-day courier
Virgin Reset Service
For cases where a full factory reset is required, we offer a virgin reset service:
Hardware repair with new pyrofuses
Module reset to factory state, ready for coding/programming with Esys/Ista
Next-day service turnaround
⚠️ Note: Virgin reset is not plug & play and requires programming before reuse.
Some Supported Part Numbers
Some of the BMW SME modules we’ve repaired include (not limited to):
61278845283 (BMU4H)
61278873464 (BMU4H)
Additional Services & Availability
Every SME is hardware repaired, reset, and tested before dispatch.
If your SME is unrepairable, we return it at no cost.
We also stock refurbished BMW SME modules — please contact us to confirm availability.
Frequently Asked Question
Q1: What is a BMW SME module and why does it need resetting?
A1: The BMW SME (Battery Energy Control Unit) manages your car’s high-voltage battery. After a crash or fault, it locks to protect the system. Resetting clears crash data and restores full function.
Q2: My BMW shows fault code 21F37E. What does it mean?
A2: Fault code 21F37E means the SME detected a crash via the ACSM signal. It locks the system until the module is repaired or reset.
Q3: Can I drive my BMW with a faulty SME module?
A3: No, a faulty or locked SME prevents proper battery management. Your BMW may not start or may show HV (high-voltage) system errors until repaired.
Q4: What’s the difference between crash reset and virgin reset for BMW SME?
A4: Crash reset clears accident data so the SME is plug & play ready. Virgin reset restores the module to factory state but requires coding/programming.
Q5: How long does BMW SME repair take?
A5: At Pelican Diagnostics, we complete SME repair/reset within 24 hours of receiving your module.
Q6: How much does BMW SME repair cost compared to replacement?
A6: Repair is usually far cheaper. Replacement from BMW can be thousands, but repair often saves 50% or more.
Q7: Which BMW models use SME modules that you can repair?
A7: We service SME modules from BMW i3, i4, i7, iX, and iX3 models, covering multiple part numbers.
Q8: Do you offer a warranty on SME repair?
A8: Yes, every SME repair and reset comes with testing and quality assurance. If the module is not repairable, we return it free of charge.
Q9: Can I send my SME from outside the UK?
A9: Yes, we accept worldwide shipping and return modules using secure courier services.
Q10: Is BMW SME repair better than buying a refurbished module?
A10: Repair keeps your original module matched to your car and avoids compatibility issues. Refurbished modules can work, but they may require programming.
Ready to Order?
📦 Packaging & Shipping Instructions:
Please package and post your SME battery module to:
- Pelican Diagnostics
Padley Farm
Drove Lane
Sleaford
NG34 8JQ






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